Last month, we sat in on the Cornerstone Business Forum (a group of young business men who have been helped and/or influenced by a group of business men from Fellowship Church, Knoxville). While we were there, Richard asked my to respond to one of the questions. My responses came from the Papa John's training I have been doing for the past eight years. Afterwards, they asked me to come back this month and talk to them about customer service.
So, today was the day for my Africa training debut and, according to the comments afterwards, it must have went pretty well. There were more than 20 folks present and I talked to them about the Top Ten World Class Customer Service Rules, one of my first pizza classes. Of course, I had to make some adaption to make it applicable here, but good customer service looks the same in any language.
It was awesome to be able to utilize the preparation and experiences from my years with Papa John's to help and encourage young entrepreneurs here in Uganda. God is so good to use us in the areas of our interest and experience.
Tune in tomorrow for another report. Tomorrow afternoon, I will be doing the same training with the employees the three Quicky Picky Supermarkets. Oh, by the way, we are worshipping at Victory City Church again tomorrow. Be jealous. Be very jealous.
Blessings on all who pass this way,
Edd
So, today was the day for my Africa training debut and, according to the comments afterwards, it must have went pretty well. There were more than 20 folks present and I talked to them about the Top Ten World Class Customer Service Rules, one of my first pizza classes. Of course, I had to make some adaption to make it applicable here, but good customer service looks the same in any language.
It was awesome to be able to utilize the preparation and experiences from my years with Papa John's to help and encourage young entrepreneurs here in Uganda. God is so good to use us in the areas of our interest and experience.
Tune in tomorrow for another report. Tomorrow afternoon, I will be doing the same training with the employees the three Quicky Picky Supermarkets. Oh, by the way, we are worshipping at Victory City Church again tomorrow. Be jealous. Be very jealous.
Blessings on all who pass this way,
Edd
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