Yesterday I did customer service training with 20+ business owners and today I had the opportunity to train the staff of the three Quicky Picky Supermarkets in the Top Ten World Class Customer Service Rules. The Quicky Picky stores are one of the big success stories of our business development team. Sam, the owner, has gone from one small store with maybe one or two employees to three stores with 12 fulltime employees and a few part-time people. In addition to my customer service training, they also received training in marketing and human resources.
This group was very responsive (about 10 times more responsive than many of the pizza folks I've trained the past eight years) and had lots of questions. There was some really good feedback afterwards, so I'm marking this one up as "God did good....again." I know this isn't the main reason God brought me over here, buy it sure has been great to be able to use my experiences over there to make a difference over here.
Blessings on all who pass this way,
Edd
This group was very responsive (about 10 times more responsive than many of the pizza folks I've trained the past eight years) and had lots of questions. There was some really good feedback afterwards, so I'm marking this one up as "God did good....again." I know this isn't the main reason God brought me over here, buy it sure has been great to be able to use my experiences over there to make a difference over here.
Blessings on all who pass this way,
Edd